Property Friends™

Privacy Policy

This Privacy Policy was last updated on .

Property Friends™ understands the value of your personal information and we respect your right to privacy. We are committed to maintaining your confidence and trust. This commitment includes protecting the personal information that we obtain from you.

Information We Collect

General: Unless you provide information voluntarily, we will not collect any personal information about you when you visit www.propertyfriends.com.au. If we ask you to provide information that personally identifies you, our request to do so will be specific. If you register to purchase items from our website, we will ask for personal information such as your name, e-mail address, postal address, phone number or credit card information. If we want you to provide additional information, we will explain why we need the additional information and how it will be used at the time of the request.

Email From You: You may email messages to us that will contain your screen name and email address along with any additional information you may wish to include in the text of your message.

Website Usage information: Our web server automatically collects and aggregates information about your visit to www.propertyfriends.com.au, including your iP address, service provider, browser type, domain names of referring websites, operating system, pages accessed on our website, and the date and time of your access.

Tracking Cookies: a cookie is a small text file containing a unique identifier that is placed on your computer's hard drive when you visit a website. We use session-based and persistent first-party cookies to improve your access and ease of use of our website. The non-personal information collected from our use of first-party cookies is not linked to your personal information. Cookies do not damage your system or files in any way.

Most browsers now recognize when a cookie is offered and permit users to control how and when they will be accepted. If you are not sure whether your browser has this capability, you should consult the documentation that accompanied your browser or check with your internet Service Provider (iSP). If you choose to decline cookies, you may not be able to fully experience the interactive features of the Property Friends™ services and websites that you visit.

2. Use of information We Collect

We use your personal information in several ways:

• To fulfill your requests and process your transactions.
• To respond to your email messages.
• To help recognize visitors who have previously registered on our website.

We may combine the personal information that we collect from you on our websites with other information that you provide to us in connection with your use of our other products and services.

3. Access, Correction and Maintenance of Personal information

We provide reasonable and practical access for you to identify inaccuracies in your personal information. If you provide us with personal information through the Property Friends™ website, you have the right to access this data.

To request an update, modification, or deletion of any personal information maintained by Property Friends™, you can contact us at webmaster@propertyfriends.com.au. We will, upon request, update or delete your personal information; however, we will not be able to update or delete data that has been archived as part of our normal business operations.

We keep the personal information collected through our website as long as it is required to service your request, or until you request its deletion. We retain aggregated information collected about your visit to our website (i.e., browser type, domain name, pages visited) until we have completed our review and analysis of this information.

We do not add third-party data to your personal information and maintain your personal information in a merged or supplemented format.

4. Anti Spam

Property Friends™ is committed to complying with its obligations under the Spam act 2003 at all times. Any details Property Friends™ has about individuals or organisations have come from a business relationship or transaction.

You are assured that:

Property Friends™ has crafted an internal policy to educate its staff on present legislation and implementation of clear guidelines and rules in relation to the dissemination of commercial electronic messages;

Property Friends™ has your current business details because of dealing with you in a business capacity. Please email webmaster@propertyfriends.com.au if you wish us to remove your details from our business database.

Property Friends™ will not send you any unsolicited commercial electronic material without your approval / consent;

You are at liberty to unsubscribe from any mailing list to which you have previously subscribed. Please email webmaster@propertyfriends.com.au if you wish us to remove your details from any business database.

If for any reason there appears to be no facility on any electronic communication to end your subscription, please email webmaster@propertyfriends.com.au advising us your wish to unsubscribe.

Volante does not use address-harvesting software in any circumstances.

To assist Property Friends™ combating SPAM, we kindly request your assistance with the following:

If you receive an offensive message which appears to originate from an Property Friends™ Email address, please assume that it has been sent in error or through non authorised means and notify us immediately on the above noted contact details;

Please ensure that you unsubscribe from any Property Friends™ mailing list if you no longer wish to receive commercial messages from Property Friends™; and

If you do subscribe to any Property Friends™ mailing list, please ensure that we have your current details by updating us on any change or cancellation of your email address.

Please note also that email addresses published on this website are for professional communications only and do not constitute consent to receive unrelated commercial electronic material.

Please be aware that Property Friends™ values our customers’ privacy and time. We will do everything possible to ensure your expectations are met.

5. Opt-Out Process

If you are a Property Friends™ contact, you may receive direct mail or other marketing material from Property Friends™.

At any time, you can "opt-out" of receiving direct mail and marketing material from Property Friends™, such as product and service updates, by either contacting webmaster@propertyfriends.com.au or by following the "unsubscribe" instructions contained within the communication.

If at any time in the future we decide to use your personal information for a purpose not currently stated in this Policy, we will modify the Policy to disclose such usage in accordance with Section 7 below.

6. Links to Third-Party Websites and Use of Discussion Forums

Websites accessed from www.propertyfriends.com.au via hyperlinks or links to other sites may be governed by privacy policies and practices that differ from this Policy. The information practices of other third-party websites linked to www.propertyfriends.com.au are not covered by this Policy. You are encouraged to become familiar with the privacy policies and practices of every website you visit prior to disclosing any personal information.

Information posted to discussion forums, bulletin boards, chat rooms and other public forums may be displayed publicly. Please consider this before posting.

7. Security of Personal information

We store your personal information in a secure location that is accessible only by designated staff. We make reasonable efforts to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration or destruction. In addition, we use a secure server to protect the safety and security of transactions over the internet involving personal information.

8. Changes to Property Friends™'s Privacy Policy

We may modify or amend this Policy from time to time. In an effort to keep you informed of changes to this Policy, we will indicate the effective date of the currently posted policy at the top of the Policy. For substantial changes to this Policy, we will notify you by placing prominent notice on our homepage. Changes to this Policy will not affect our use of previously provided personal information. No personal information provided by you under the terms of this Policy (or any prior version of this Policy) will be used in a manner that is materially inconsistent with it, without your prior written permission.

9. Acceptance

By using this website, you signify your acceptance of this Policy, as amended from time to time in accordance with Section 8 above. If you do not agree with the terms and conditions contained in this Policy, please do not use these websites.

10. Contact Us

If you have thoughts, questions or suggestions about this Privacy Policy Statement or any other aspect of your relationship with Property Friends™, please contact us at:

E-mail: uwe@propertyfriends.com.au

Write:
Property Friends™
38 Royal Street
Upper Ferntree Gully
Victoria, Australia
3156